Fibre FAQs


What is UFB?

UFB stands for Ultra Fast Broadband. It’s a general term used to describe the delivery of internet and other data services via fibre optic cable – or fibre. In New Zealand, UFB refers to a government funded program to deliver fibre connectivity to homes and businesses.

It’s worth noting that not all fibre connections are ultra fast. The lower cost, entry level fibre connections currently offered can be no faster – or even slower – than other products such as microwave wireless or VDSL. However, all fibre connections have the potential to deliver ultra fast broadband.

 

Why does my Business need UFB?

  • Fibre ensures the availability of very fast consistent broadband.
  • Data rates are determined by customer requirements rather than limitations of the delivery systems
  • Future proofed for upcoming technologies.
  • Solid and reliable. Fibre services are mostly underground and protected from weather etc.
  • Ideal for a range of internet and data services including VoIP phone systems, video conferencing, cloud computing and remote desktop operations.

 

Why does my house need UFB?

  • Fibre is potentially the fastest way of getting broadband to your property
  • Future proofed for upcoming technologies.
  • Solid and reliable. Fibre services are mostly underground and protected from weather etc.
  • Potentially fast upload of large files by multiple users
  • Download and stream high-quality movies and video content
  • Work effectively from home
  • Phone services are available through your internet – no need to pay extra landline fees.
  • Installations are free or subsidised

 

Can I get UFB where I live/work?

Check the Chorus fibre map http://www.chorus.co.nz/maps or give us a call on 867 6384

 

What do I need to do to get UFB?

Once you’ve checked your address has Fibre available, give us a call on 867 6384 to book your installation. We’ll organise everything for you.

 

What does the installation involve?

Installing fibre to your house involves physically connecting a fibre optic from the roadside cable to your premises. This may involve digging a trench, feeding the line through existing ducting or other methods. This work is carried out by authorised Chorus installers or sub- contractors.

A small fibre connection box is installed in your house – usually adjacent to your TV set.

 

What does the installation cost?

Most standard domestic fibre installations are free at the moment – this includes:

  • Installing the fibre cable from the street to your home (up to 200m of cabling from roadside curb to house)
  • Installing and connecting the necessary equipment outside and inside the home

 

Non Standard Installation

  • If your house is more than 200m from the Fibre access point on the street there will be additional costs

 

How fast is UFB?

There are a variety of UFB plans available and data rates are determined by the plan you have.

 

What plans do you have?

See all our plans here

 

Remember
Most domestic fibre installations are free at the moment – so don’t delay!