Frequently Asked Questions

How much data can I use?

All Gisborne net plans are unlimited.

Are customers on a fixed contract?

No, Gisborne Net doesn't do fixed contracts - you can cancel or pause your connection at any time. We bill our customers on a monthly basis.

What happens if I need to move house?

If you’re moving, please let us know by phone or email. You should leave the Gisborne Net installation in place – we’ll install new equipment at your new property. The roof unit and POE (normally a small black box) inside the house are owned by us, the Wifi router is yours and should be taken with you to your new property.